AMSD-SCM Demand Specialist (Sales Order Operation)
Taoyuan, Taiwan
Company Overview
SHL Medical is a world-leading solution provider in the design, development and manufacturing of advanced drug delivery systems with more than 5000 employees worldwide. Our customers include top pharmaceutical and biotech companies from around the globe that require innovative devices such as auto injectors or pen injectors to effectively deliver their drugs. Headquartered in Switzerland since late 2018.
Taiwan has been SHL’s starting ground in our bid for global mobility in the fields of drug delivery and medical technology. Our ambitious people who come from various cultures share the same aspiration – ensuring the right drug device for the delivery of modern precision medicine.
Job Overview
Order management, multiple processes and workflows from accepting orders and keeping track of them to fulfilling the orders.
Well predict the demand to avoid overstocking and understocking.
Sales order, project WBS, billing milestone, and intercompany PR/PO/SO maintenance to ensure the inventory sourcing take-place depending on the level of product complexity.
Work closely with sales, the application engineer, project team, production management, warehouse, and logistic teams as required to assure order fulfillment.
Main Responsibilities
Acknowledge the order and specification document received.
Clarify the product model and project of the order. Define the right SAP material master according to the product hierarchy.
Clarify project WBS and elements.
Maintain Sales order with the designated settlement rule and billing milestones.
Coordinate with project portfolio owner for project initiation and team assignment workflow.
Manage and create intercompany PR/PO and Sales Order.
Tracking status of the material purchase and production of Sales Order.
Adjust Sales Order and intercompany PR/PO as per the change of customer PO.
Assure on-time delivery of the sales orders.
Sales Order Delivery and Billing document.
Analyze project cost and align with PM the project PoC, Percentage of Completion to prevent the revenue under- or over-recognition.
Create PR/PO as per global purchase strategy.
Sales and backlog analysis.
Required Skills & Qualifications
Bachelor’s Degree.
3 years’ experience at least in material planning, sales operation, and customer management position for a manufacturer.
Good knowledge of purchasing, commercial understanding, and cost breakdown
Computer literate, with advanced Excel skills/abilities and the ability to adapt to a variety of software applications.
Good written and verbal communication in English
Experience of SAP or ERP, and MRP
An understanding of automation process and components would be advantageous
Self-Management
Comply with the Health, Safety and Environmental Policies
Assertive and resilient. Welcome change. A strong sense of urgency.
Engages interest and participation of others and has a collaborative approach to working together
Proactively contributes to the team
Is self-aware and optimistic
Shows moral courage, openness, and honesty in all dealings