Learning & Development Manager

SHL Medical is a world-leading provider in the design, development, and manufacturing of advanced self-injection devices. With a global team of 6,000 employees, we partner with leading pharmaceutical and biotech companies to deliver innovative autoinjectors, pen injectors, and other drug delivery systems that ensure effective treatment for patients. Headquartered in Switzerland since 2018, with key operations in Sweden, Taiwan, and the US, we are united by a commitment to innovation, impact, and growth. Together, we empower our people to develop solutions that make a meaningful difference in the lives of millions of patients while fostering a supportive, inclusive, and dynamic workplace for our colleagues.

Job Overview

We are seeking an experienced and dynamic Learning & Development (L&D) Manager who will play a key role in building a highly skilled, safety-focused, and performance-driven workforce. You will lead and support training initiatives across our manufacturing sites in US — from technical onboarding and SOP training to soft skills and leadership development.

This role acts as a bridge between operations and people development, supporting both site-specific needs and global training programs. You will partner with manufacturing, quality, engineering, and HR teams to design and deliver training that improves performance, engagement, and readiness for growth.

Main Responsibilities

• Design and implement a standardized training and qualification process to support digital transformation (MES, SAP, ASRS) initiatives at NCHS with a vision on global deployment. 
• Develop in partnership with Operations Engineering, HR & IT for each process/equipment a competency level chart and the required skills/behaviors for each process. 
• Create clear guidelines for expected training outcomes and linking relevant Work Instructions (WI), Standard Operating Procedures (SOP), and Guidance Instructions (GI). 
• Collaborate with subject matter experts, process owners, and leadership to ensure training content is accurate, relevant, and aligned with overall transformation goals. 
• Monitor training completion rates and effectiveness through assessments, surveys, and performance metrics, and drive continuous improvement. 
• Ensure that training contents and materials are created and delivered effectively to relevant target audience
• Establish a central repository for all training content, ensuring easy access, and version control (MLS)
• Pilot training sessions and use feedback to refine training materials and methodologies. 
• Act as a liaison between digital transformation teams in Switzerland and Taiwan and various departments to ensure cohesive execution of training programs. 
• Foster a culture of continuous learning and development within the organization. 
• Manage multiple training projects simultaneously, ensuring deadlines and quality standards are met. 
• Develop and maintain strong relationships with key stakeholders to drive program success and alignment with business needs. 
• Leadership & People Development
  • Support the rollout and facilitation of local and global leadership development programs across sites
  • Coordinate and deliver people skills training (e.g. communication, feedback, teamwork, problem-solving) tailored to frontline leaders, team leads, and high-potential talent
  • Partner with HR and L&D to align people development activities with broader organizational needs and talent strategies
  • Track and report on learning impact and participation in behavioral and leadership training initiatives

Skills and Qualification

• Bachelor’s degree in Business, Education, Organizational Development, Design, or a related field requiered. A Master’s degree is a plus. 
• Minimum 7 years of experience in training and development, preferably in a regulated manufacturing environment or MedTech environment.
• Proven track record in designing and delivering training programs, preferably in a technical or digital context. 
• Excellent written and verbal communication skills, with the ability to translate complex technical concepts into clear, engaging training content. 
• Proficiency in Learning Management Systems (LMS) and e-learning authoring tools. 
• Experience with GMP, FDA, and ISO quality standards.

We Offer

• Competitive compensation package
• Modern working environment with state-of-the-art facilities and technologies
• Challenging assignments in a fast growing and innovative industry
• Position in a dynamic, international team of highly skilled professionals
• Various opportunities for personal and professional development within a global organization

Please note that SHL is a drug free employer. This offer of employment is contingent upon your successful completion of various preemployment screenings, including, but not limited to, a drug test, employment verification, reference checks, and a criminal background check.

For more information on SHL Medical, please visit: shl-medical.com